LRE® Terms of Service | Learn Real English Usage Agreement

Agreement to Terms

These Terms of Service ("Terms") govern your use of the Learn Real English website, mobile application, and services (collectively, the "Service") operated by Fanken Ltd. ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Important: These terms include important information about your rights and obligations. Please read them carefully.

Description of Service

Learn Real English provides online English language learning services, including:

Interactive video lessons with native English speakers
Speaking practice and pronunciation training
Vocabulary and grammar instruction
Progress tracking and personalized learning paths
Community features and coach feedback
Mobile and web applications

User Accounts

Account Creation

To access certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use
Ensuring your account information remains accurate

Age Requirements

You must be at least 13 years old to use our Service. If you are between 13 and 18 years old, you must have your parent or guardian's permission to use the Service.

Payment Terms

In-App Purchases

Our paid plans are offered through in-app purchase on the App Store or Google Play:

Payment will be charged to your Apple ID or Google Play account at the time of purchase
This is a one-time payment, not a recurring subscription
Prices are set in your local currency and may vary depending on store policies
We do not store or have access to your payment information

Cancellation

Since in-app purchases are one-time payments, there is no subscription to cancel. You will continue to have access to the purchased plan or content according to the features and duration specified at the time of purchase.

Refund Policy

All payments and refunds are handled by the App Store or Google Play. We do not process refunds directly. If you are eligible for a refund, please contact Apple Support or Google Play Support for assistance.

User Conduct and Prohibited Uses

You agree not to use the Service to:

Violate any applicable laws or regulations
Infringe on the rights of others
Upload or share inappropriate, offensive, or harmful content
Attempt to gain unauthorized access to our systems
Interfere with or disrupt the Service
Use the Service for commercial purposes without permission
Share your account credentials with others
Create multiple accounts to circumvent limitations
Use automated tools to access the Service
Reverse engineer or attempt to extract source code

Intellectual Property Rights

Our Content

The Service and its original content, features, and functionality are owned by Fanken Ltd. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of any content you submit to the Service. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute your content in connection with the Service.

Trademarks

"Learn Real English" and our logos are trademarks of Fanken Ltd. You may not use our trademarks without our prior written consent.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.

Read our Privacy Policy →

Termination

Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

Termination by Us

We may terminate or suspend your account immediately if you:

Breach these Terms of Service
Engage in prohibited conduct
Fail to pay subscription fees
Violate applicable laws

Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and all associated data, though we may retain certain information as required by law or for legitimate business purposes.

Disclaimers and Limitations

Service Availability

We strive to provide continuous service but cannot guarantee 100% uptime. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

Educational Results

While we provide high-quality educational content, we cannot guarantee specific learning outcomes. Your progress depends on various factors including your effort, consistency, and individual learning abilities.

Third-Party Content

Our Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites.

Limitation of Liability

To the maximum extent permitted by law, Fanken Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of the Service.

Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

Terms of Service